Contact Us

We're happy to answer any questions you have.

For general information about GloFish, please visit our FAQ page.

If you need assistance with an order for fish you placed on this site, please contact us using the form below. You can also call us at 1-800-GLOFISH (800-456-3474).  Contact hours are Monday-Friday from 8AM-5PM ET.

Note: For customer service regarding GloFish-branded products such as aquariums and lights, please visit TetraCare. 

Click here learn how we ship fish directly from our farm to your aquarium.

Please note that we do not ship fish outside the continental United States. We are unable to accommodate international shipping requests.